Unit Code: AGLAS-ENG-008
Unit Title: Communication Strategies for Global Teams
Nominal Hours: 4
Unit Descriptor: This unit introduces basic strategies for effective communication in global and multicultural teams. Learners will practice using simple English to share information, coordinate tasks, and overcome language barriers when working with team members from different backgrounds.

Elements and Performance Criteria

Elements Performance Criteria
1. Share information clearly 1.1 Use simple words and short sentences
1.2 Confirm that information is understood
2. Coordinate tasks 2.1 Assign and accept tasks using clear language
2.2 Check progress and clarify responsibilities
3. Overcome language barriers 3.1 Ask for repetition or explanation when needed
3.2 Use gestures or visual aids to support understanding
4. Build team cooperation 4.1 Show respect for all team members
4.2 Encourage participation and feedback

Range of Variables

Variables Range
Information Instructions, updates, feedback
Tasks Assigning, accepting, reporting progress
Language barriers Different accents, unclear words, unfamiliar phrases
Visual aids Pictures, charts, demonstration
Team members Colleagues from different countries, backgrounds, or languages

Evidence Guide

Area Details
Critical aspects of competency Shares information, coordinates tasks, and overcomes language barriers in a global team setting
Underpinning knowledge Basic teamwork vocabulary, importance of clear communication, cultural awareness
Underpinning skills Speaking, listening, using visual aids, confirming understanding
Underpinning attitudes Respect, patience, openness to diversity, willingness to cooperate
Resource implications Teamwork scenarios, visual aids, role-play materials
Methods of assessment Observation, role-play, practical demonstration, peer feedback
Context of assessment Simulated or real global team environment, group activities

Foundation Skills

Skills Description
Speaking Use clear, simple English to share information and coordinate tasks
Listening Understand team members with different accents or language backgrounds
Collaboration Work cooperatively and encourage team participation
Adaptability Use alternative communication methods when language barriers arise

Target Audience

Target Audience Description
Entry-level professionals Non-English speakers with alphabet knowledge working in global or multicultural teams
Vocational trainees Individuals preparing for jobs with international or diverse teams
Workplace learners Employees needing to improve teamwork and communication in global environments

Recognition of Prior Learning (RPL)

RPL Available Yes/No
Yes

Pre-Requisite

Pre-Requisite
Alphabet knowledge (A-Z)