Unit Code: AGLAS-ENG-002
Unit Title: Effective Communication in Meetings
Nominal Hours: 4
Unit Descriptor: This unit develops the basic skills needed to participate in workplace meetings. Learners will practice simple spoken English for common meeting situations, including introducing themselves, stating opinions, asking questions, and confirming understanding.
Elements and Performance Criteria
| Elements | Performance Criteria |
|---|---|
| 1. Prepare for a meeting | 1.1 Identify meeting topic and purpose 1.2 Bring necessary materials |
| 2. Introduce self and others | 2.1 State name and role 2.2 Greet others politely |
| 3. Participate in discussion | 3.1 Express simple opinions 3.2 Ask and answer basic questions 3.3 Agree or disagree politely |
| 4. Confirm understanding | 4.1 Ask for clarification if needed 4.2 Summarize main points 4.3 Thank participants |
Range of Variables
| Variables | Range |
|---|---|
| Meeting Type | Team meeting, briefing, planning session, update meeting |
| Materials | Notebook, agenda, pen, handouts |
| Greetings | Good morning, Hello, Nice to meet you |
| Opinions | I think, I feel, In my opinion |
| Questions | What do you mean? Can you repeat? Could you explain? |
| Clarification | Sorry, I don’t understand. Can you say that again? |
Evidence Guide
| Area | Details |
|---|---|
| Critical aspects of competency | Actively participates in a simple meeting, communicates clearly, asks and answers basic questions |
| Underpinning knowledge | Meeting purpose, basic meeting vocabulary, polite phrases, turn-taking in conversation |
| Underpinning skills | Speaking, listening, asking questions, using simple sentences |
| Underpinning attitudes | Willingness to participate, respect for others’ opinions, openness to clarification |
| Resource implications | Access to meeting space, agenda, sample scripts, audio-visual aids |
| Methods of assessment | Role-play, observation, oral questioning, peer feedback |
| Context of assessment | Simulated or real workplace meeting, small group setting |
Foundation Skills
| Skills | Description |
|---|---|
| Speaking | Use basic sentences and phrases to communicate ideas in a meeting |
| Listening | Understand simple spoken English in a meeting context |
| Interpersonal | Take turns, show respect, respond politely |
| Problem-solving | Ask for clarification or repetition if something is not understood |
Target Audience
| Target Audience | Description |
|---|---|
| Entry-level professionals | Non-English speakers with alphabet knowledge participating in workplace meetings |
| Vocational trainees | Individuals preparing for jobs requiring basic spoken communication in meetings |
| Workplace learners | Employees needing to improve participation in English-language meetings |
Recognition of Prior Learning (RPL)
| RPL Available | Yes/No |
|---|---|
| Yes |
Pre-Requisite
| Pre-Requisite |
|---|
| Alphabet knowledge (A-Z) |