ASQF Level 2

Course Overview

This course equips learners with foundational knowledge and practical skills required for effective social service work. It integrates social, political, cultural, and communication perspectives to prepare students for roles in community service and social support environments. Learners will develop a strong ethical framework, apply structural analysis to social issues, engage with Indigenous approaches, and gain hands-on practice in client interaction and community engagement.

Course Objectives

By the end of this course, learners will be able to:

  • Examine social issues through political, economic, and structural lenses.

  • Understand and apply ethical and professional standards in social service work.

  • Develop and demonstrate communication and relational skills with clients and communities.

  • Explore Indigenous worldviews and culturally safe practice approaches.

  • Analyze the role of power and social movements in social change.

  • Create practical community programs and social action projects.

  • Produce professional reports and documentation relevant to social service contexts.

Course Structure (Units Only)

  1. Social Issues and Political Process

  2. Power and Social Movements

  3. Preparation for Practice

  4. Indigenous Approaches to Social Service Work

  5. Report Presentation and Communication

  6. Social Policy and Legislation

  7. Community Development

  8. Essential Skills and Practice

  9. Relational and Reflective Skills for Social Service Workers

  10. Introduction to Social Service Work Practice

  11. Fundamentals for Success as a Social Service Worker

Training Methodology

  • Interactive lectures and group discussions

  • Case studies and role plays

  • Community engagement projects and presentations

  • Reflective journals and self-assessments

  • Guest speakers from social service and Indigenous communities

  • Practical exercises in communication and interviewing

  • Use of multimedia and digital resources for research and learning

  • Field observations and supervised practicum components

Assessment Methods

  • Written assignments and reflective essays

  • Group project presentations and social action plans

  • Practical demonstrations of communication and interviewing skills

  • Report writing and documentation exercises

  • Quizzes and knowledge tests on policy and legislation

  • Participation in discussions and workshops

  • Self and peer evaluations on professional development

Program Highlights

  • Emphasis on anti-oppressive practice and social justice

  • Integration of Indigenous perspectives and trauma-informed care

  • Development of both theoretical knowledge and practical skills

  • Opportunities for community involvement and social activism

  • Focus on professional ethics, legislation, and accountability

  • Preparation for direct client engagement and social service roles

  • Support for academic success and lifelong learning skills

Employment Opportunities

Graduates of this program can pursue entry-level roles such as:

  • Community Support Worker

  • Case Aide or Assistant

  • Residential Support Worker

  • Youth Worker

  • Crisis Intervention Worker

  • Outreach Worker

  • Social Service Assistant in health, education, or government agencies

  • Positions in non-profit organizations, shelters, and community centers